Common questions

Short answers about setup, control and data.

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FAQ

Answers by topic

Setup, control, pricing, data and switching, in short answers.

Getting started

Is there a minimum number of Units?

No. MaxRev works for operators of any size, including a single location. Pricing is per location, so you pay for the Facilities you connect.

How long does setup take?

Setup covers connecting your management software, configuring guardrails and choosing your competitor set. Independent operators with up to nine locations have no setup fee. Larger Portfolios can use migration packages.

Which management software does MaxRev connect to?

SiteLink, storEDGE, 6Storage, Tenant Inc and Storeganise.

Can I try a different plan later?

Yes. You can upgrade or change plans as your needs change. Billing shows your agreement dates and renewal.

What does it cost for one location?

Core is $50 per month with $150 paid upfront on a 3 month agreement. Market is $75 and Predictive is $100 per month on 12 month agreements.

Control and approvals

What does the name MaxRev mean?

MaxRev is a brand name. It does not mean every recommendation maximizes Revenue, and it does not promise any result. You choose what the system leans toward: occupancy first with Keep My Units Full, a middle path with Balanced, or Revenue first with Maximize My Revenue. Recommendations are decision support. You set the guardrails and approve each change, and the pricing decision is always yours.

Does MaxRev maximize my Revenue?

Not by default. MaxRev is a brand name, not a promise of results. You choose what the system leans toward: occupancy first, a balance, or Revenue first. Every recommendation stays within your guardrails and waits for your approval unless you choose Assisted mode.

Do Rates change without my approval?

You decide. Use a manual approval queue, or Assisted mode, where confident changes apply automatically and uncertain ones wait for you. Guardrails apply either way.

Can I limit how much a Rate moves?

Yes. Set a maximum increase and decrease per change, and a floor and ceiling per Unit size.

What if someone changes a Rate directly in my management software?

Rate Watch detects the mismatch, alerts you and treats the new Rate as the baseline. MaxRev does not try to change it back.

Can I exclude Units from pricing?

Yes. Special Unit rules let you add a premium or discount, or exclude a Unit entirely so its Rate is never changed.

Pricing and models

How does MaxRev decide a Rate?

It builds one pricing model per Unit type from your own history, seasonality and, on Market and Predictive plans, competitor Rates. It then picks the Rate that best fits your chosen goal inside your guardrails.

What if I have little history for a Unit type?

MaxRev draws on your other locations, or an automatic anonymized benchmark, until your own history is deep enough.

Do I need competitor data?

No. Core prices from your own Facility data. Market and Predictive add competitor Rates and positioning.

Where do competitor Rates come from?

Market and Predictive plans use daily competitor Rate feeds through StorTrack for the competitors you choose.

Data and fairness

Does MaxRev share my data with competitors?

No. Each operator's private data from their management software is never shown to another operator. If a competitor of yours also uses MaxRev, their data is never mixed into the market data you see for that Facility. Where your own history is thin, MaxRev uses an automatic, anonymized benchmark that operators cannot see or adjust. This is not legal advice, so talk to your counsel about your own pricing practices.

Can I blend data from my other Facilities?

Manual blending is available only for Facilities you designate as sister sites in Settings. Otherwise MaxRev handles it automatically.

Who can see my account?

Only users you invite. You can deactivate or remove access at any time in Settings.

Switching

Can I move from another Revenue tool?

Yes. Migration packages translate legacy rules, audit Unit groupings and train staff. They are priced by Portfolio size: $1,500 for 10 to 19 locations, $2,500 for 20 to 49 and $50 per location for 50 or more.

Do I lose my history?

MaxRev reads history from your management software, so your Rates and occupancy history come with the connection.

Still have questions?

Review the plans, or explore the features in detail.

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